WebRaiser Technologies, Inc. is building the digital infrastructure for the booming self-service economy. With its award-winning VendiSoft™ self-service development platform, Method8™ business process, VendiStore™ family of pre-built applications and Digital Marketing Network, WebRaiser has become the leading innovator in the self-service industry.
From ATMs to airline ticketing to retail check-out, self-service has emerged as a core business strategy that can reduce costs and expand revenues while improving the customer experience. The most successful companies view self-service as a new business discipline. WebRaiser Technologies has collaborated with more than 200 companies over nine years to develop a wide range of self-service solutions. WebRaiser software empowers business partners to deliver profitable self-service applications through compelling customer experiences.
A History of Innovating Self-Service
In 1997, WebRaiser began its mission to become the leading innovator of self-service technology. WebRaiser's software and expertise evolved to what is now recognized as the most complete range of development, deployment and management software in the self-service industry. WebRaiser's revolutionary and award-winning VendiSoft™ software development platform. VendiSoft is now at the heart of hundreds of kiosk applications and many of the most successful self-service deployments. With WebRaiser's VendiStore™ family of pre-built applications, resellers can quickly deploy market-proven solutions for vertical targets as diverse as hair salons (VendiStyle™), digital photo processing (VendiPix™) and propane tank exchange (VendiGas™), among many others. The WebRaiser software suite also includes VendiSoft S3E-Commerce which transforms e-commerce web sites into a self-service environment.
In 2006, WebRaiser announced Method8™, which defines the best practices of self-service in a methodology that the company developed over its nine year history. Method8 is comprised of eight discrete functions that complete a continuous business process:
- Engage
- Inform
- Interact
- Transact
- Fulfill
- Replenish
- Optimize
- Enterprise
Method8 is a collaborative process that achieves success in self-service through a combination of people, technology and partnerships. Self-service applications built with VendiSoft and Method8 create stronger customer loyalty, extended selling hours, and increased points of presence.
WebRaiser's Digital Marketing Network is the next generation in the convergence of digital signage and self-service. The visual power of television combined with the interactivity of self-service creates a new opportunity for retailers. With the Digital Marketing Network, WebRaiser's partners can enjoy new advertising revenue streams while controlling their brand and providing a superior customer experience.
Self-Service Backed by Customer Service
WebRaiser's philosophy is that great customer experiences build great businesses. WebRaiser's software empowers the most memorable self-service experiences for its customers and their customers. WebRaiser's support also makes certain that those customer experiences are consistent and scalable. The WebRaiser support team offers deep industry experience in deploying, managing and maintaining self-service networks. WebRaiser continues to innovate all aspects of self-service while creating competitive advantages for customers through its proven business process, award-winning software and world-class support.
Partial Customer List
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